Help & FAQs

Go to the Scanner page and Snap a photo, Scan a barcode, or Speak to w8t coach. Check the result, then save it to Diary. Your Coach uses your saved meals and weight trend to help you stay on track toward your goal - whether that is losing weight, maintaining, or building muscle.

Every meal you save shows calories, protein, carbs and fat. Your daily total appears on your Dashboard.

No. Log what you eat most days. w8t coach helps you see the pattern and adjust.

Only the result is saved when you save it to Diary.

Yes. Adjust portions, ingredients, or remove items before saving to Diary. After saving, you can still edit any entry from your Diary at any time. Your data is yours to change.

w8t coach helps you scan food, drinks or barcodes, save calorie and macro estimates, track weight trends and turn results into a simple daily plan.

w8t coach has a fixed 3-day free trial. You're not charged during the trial, and we email you before it ends.

Use w8t coach across your devices when apps are available for your account.

Food, drinks and barcodes.

Saved Diary entries keep the editable result, not the original photo.

Use the portion multiplier or add an ingredient before saving your result.

Cancel anytime in your subscription settings.

Refunds depend on where you subscribed. Web billing is managed through your w8t coach account. Refund requests for App Store purchases are handled by Apple.

Family Sharing availability depends on App Store subscription settings. You can manage Family Sharing through your Apple ID settings.

Yes. Use the data export guidance or email support from your account email.

Data import is available with a paid subscription and is limited to approved health sources when those connections are available. Photos are not imported.

You can delete your account in w8t coach from Settings → Account → Delete account. If you cannot access the app, you can request deletion at https://w8t.ai/delete-account or email delete@w8t.ai from the email address on your account.